MyWhoosh Store – Sales, Cancellation & Returns Policy

All products purchased from the MyWhoosh Store are sold on a final sale basis. No refunds or exchanges are permitted once an order has been shipped.

Order Cancellation:

Order cancellation is permitted only prior to shipment. Approved cancellations are subject to the deduction of applicable transaction, payment gateway, or processing charges, which are non-refundable. Once an order has been shipped, cancellation will no longer be accepted.

Returns:

Any return of products, if accepted solely at the discretion of MyWhoosh under exceptional circumstances, shall require the customer to bear full responsibility for all return shipping costs, including courier, handling, and logistics fees.

Customs & Duties:

All customs duties, import taxes, VAT, clearance fees, or any other governmental charges imposed by authorities in the destination country are the sole responsibility of the customer. MyWhoosh shall not be liable for delays, additional costs, seizure, or non-delivery arising from customs processes or regulations.
By placing an order through the MyWhoosh Store, the customer acknowledges, understands, and agrees to be bound by this policy.